Frequently Asked Questions

About Us

What is LightWrap?

Luxe LightWrap is a premium quality cast vinyl film specially developed for wrapping vehicle lights and trim with translucent effects tinting the lens while letting light pass through. Luxe LightWrap™ materials are superior quality, cast PVC films that offer exceptional dimensional stability and excellent long-term durability, they offer excellent cutting and weeding properties, and are suitable for applications in outdoor and indoor environments. LightWrap ™ adhesive allows the film to be removed using heat and/or chemicals, under controlled conditions, up to a period of three years from a range of substrates, subject to exceptions covered in the warranty. Exceptional dimensional stability and long-term durability suitable for indoor and outdoor applications and excellent conformability and adhesion for use on smooth or contoured surfaces.

Luxe LightWrap is protected by US Patent - 11,180,682

Film Type: Cast
Adhesive: Slideable, Repositionable clear semi-permanent removable acrylic adhesive with micro diamond air release
Application Type: Dry
Recommended Uses: Automotive Lights, Headlights, Taillights, Chrome Trim, Mirrors, Bumpers, Accents & Trim, Boat Windows, Soft Top Windows
Conformability: Flat, simple and moderate compound curves, convex and concave surfaces
Thickness: 3.2 mil
Durability: Up to 10 years
Removable: Up to 3 years

What's the difference in and

LightWrap is our professional website. On this site you will find discounted installer pricing, as well as installer-exclusive marketing and branding materials.

Luxe Auto Concepts is our retail site, where you will find our product catalog of pre-cut tint kits, decals and more - at full retail prices.

We also have a print shop, Luxe Print, where we make wall wraps, magnets, custom designs, signs, banners, commercial vehicle wraps, and more.

How do I install LightWrap?

LightWrap is a breeze to install compared to other tints on the market! This is because it features all the technologies found in quality automotive color change vinyls. You should install LightWrap dry and use heat to soften the vinyl so it can be stretched and conform to your light. There is no need to use an application fluid with LightWrap due to its air-egress channels and repositionability. You can use any tool used for wrapping cars when installing LightWrap™ including: wrap gloves, squeegees, break away knives, knifeless tape, heat-guns and torches, and ProBond adhesive promoter. Make sure to post heat LightWrap™ after installing it to about 200deg F to ensure it loses its memory effect and conforms to its installed shape long term. We have various installation videos on our YouTube Page.

Why is my tint peeling & bubbling?

It could be for a number of reasons. Installed properly, LightWrap should not have any problems, as long as there is no manufacturer defect, and our products go through a rigorous quality control process.

Still, we understand that it's a huge bummer, and you may find answers you are looking for at the blog article HERE.

Please contact us if you have any installation concerns, and include photos.

Professional shops & installers

Do you sell longer lengths by the roll?

We do! If you would like to purchase LightWrap at longer lengths or full rolls at an installer discount, here's where to find it:

Smoke & Stealth Finish (Gloss & Matte)
Distributors - We have a network of sellers throughout the US & Internationally. We do not set up direct accounts to sell rolls of LightWrap at this time.

Find a Distributor

Special FX LightWrap, Branding Materials, and more
You're here! you can purchase these directly from us. Just set up an account to see your discounted pricing.

How do I get on the Installer Locator Map?

We love sending customers to pro shops- it usually means a better experience for the customer, and pro installers are some of our best advertising! All we need is a few good examples of your work with LightWrap.

You can fill out the application at the link below.

Installer Map Application

Shipping & returns

When will my order ship?

Most orders have a handling time of 1-2 business days. Some products that are custom or made to order may have a longer handling time. If your order is taking longer than you expect, please contact us.

We ship orders Mon - Fri. Please know that transit time is Monday through Friday as Saturday and Sunday are not business days., FedEx, and USPS do not guarantee shipping times.

See our full shipping policy here.

Do you ship internationally?

Yes we do! Our website should calculate your shipping anywhere in the world.

For International shipments, Luxe Auto Concepts is NOT responsible for extra import fees, it is the customer's responsibility to cover the shipping fees as well as customs/taxes fees that may be added by their country.

International shipping methods are NOT guaranteed. These are estimates given by the carriers themselves. We are not responsible for packages arriving outside of the projected time frame. In most cases, shipments may be delayed due to the country's custom clearances which can delay shipments most of the time.

Package arrived empty or damaged

In case of Lost/Damaged shipments, Luxe Auto Concepts will follow the claim process through FedEx or USPS. Please understand that claims will require photos of physical damage to the product and shipping container. The claim process can take up to 45 business to be successfully processed and granted. If the order is urgent we recommend placing a new order and once the claim is granted, we will issue the credit back to that order.

File a FedEx Claim

File a USPS Claim

Can I cancel my order?

If you need to cancel an order please contact us immediately as we process and ship orders as fast as possible... usually the same day. We can cancel any order that is has not been processed or a custom order where the design process has not started. If your order is currently in processing or has already been shipped you must go through the return process in order to obtain a refund for your order. For more info on the return process please refer to our return policy.

Do you accept returns?

Yes! We accept returns 30 days after shipping. Please email us at to initiate a return.

To be eligible for a return, your vinyl must still be on the original backing paper and in the same condition that you received it. It must also be in the original packaging. If your item is partially used, we may apply a partial refund, or offer a replacement piece instead. Return shipping cost will be deducted from your refund. We do not accept returns on custom printed items or vinyl cut to length unless there is an error in manufacturing or on our end of production. There are certain situations where only partial refunds are granted (if applicable). If your purchase came with an application kit and you have used it we will still issue a refund minus the kit's price: $6.

Click here to see our full return policy.

Contact form

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Please fill out the form below or give us a call at 1-888-752-5893.

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